{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Foundations of IT Service Management: The Unofficial ITIL(r) v3 Foundations Course in a Book 2nd (second) edition Text Only","author_name":"Brady Orand","thumbnail_url":"https://www.ebooknetworking.net/books/B00/4SU/bigB004SUDSWK.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B004SUDSWK.html\">Foundations of IT Service Management: The Unofficial ITIL(r) v3 Foundations Course in a Book 2nd (second) edition Text Only</a>","width":400,"height":300}