{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Breaking Through to Flow: banish fire fighting and increase customer service","author_name":"Ian Glenday","thumbnail_url":"https://www.ebooknetworking.net/books/B00/4WF/bigB004WF47SU.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B004WF47SU.html\">Breaking Through to Flow: banish fire fighting and increase customer service</a>","width":400,"height":300}