{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Loyalty Factor: Building Employee, Customer and Brand Loyalty","author_name":"Dianne Durkin","thumbnail_url":"https://www.ebooknetworking.net/books/B00/4X2/bigB004X2I0BW.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B004X2I0BW.html\">The Loyalty Factor: Building Employee, Customer and Brand Loyalty</a>","width":400,"height":300}