{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Dear Coca-Cola: A Customer Relations Nightmare.","author_name":"Terry Ravenscroft","thumbnail_url":"https://www.ebooknetworking.net/books/B00/52X/bigB0052XP1AE.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B0052XP1AE.html\">Dear Coca-Cola: A Customer Relations Nightmare.</a>","width":400,"height":300}