{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Best Practices: Thames Water Adopts BPMS Solution to Streamline Its Customer Services, with Wipro as Systems Integrator","author_name":"Roberta Bigliani, Daniella Muallem","thumbnail_url":"https://www.ebooknetworking.net/books/B00/5IE/bigB005IEXECY.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B005IEXECY.html\">Best Practices: Thames Water Adopts BPMS Solution to Streamline Its Customer Services, with Wipro as Systems Integrator</a>","width":400,"height":300}