{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World","author_name":"C.Britt Beemer, Robert L. Shook","thumbnail_url":"https://www.ebooknetworking.net/books/B00/5K6/bigB005K69FUU.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B005K69FUU.html\">The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World</a>","width":400,"height":300}