{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Retail Customer Service Fundamentals","author_name":"Matt Parmaks, Dianne Miethner","thumbnail_url":"https://www.ebooknetworking.net/books/B00/6HU/bigB006HU7GK4.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B006HU7GK4.html\">Retail Customer Service Fundamentals</a>","width":400,"height":300}