{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Golden Nuggets of customer service: decrease turnover and build relationships by becoming a customer service guru.(TOP 10): An article from: Journal of Property Management","author_name":"David K. Aaker","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B0076WVNBA.html\">Golden Nuggets of customer service: decrease turnover and build relationships by becoming a customer service guru.(TOP 10): An article from: Journal of Property Management</a>","width":400,"height":300}