{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Beyond Great Service: The Technician's Role in Proactive Business Growth","author_name":"Jim Baston","thumbnail_url":"https://www.ebooknetworking.net/books/B00/7OM/bigB007OMSQWQ.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B007OMSQWQ.html\">Beyond Great Service: The Technician&#039;s Role in Proactive Business Growth</a>","width":400,"height":300}