{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"By Fred Beisse: A Guide to Computer User Support for Help Desk and Support Specialists Fourth (4th) Edition","author_name":"","thumbnail_url":"https://www.ebooknetworking.net/books/B00/854/bigB00854ACKQ.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00854ACKQ.html\">By Fred Beisse: A Guide to Computer User Support for Help Desk and Support Specialists Fourth (4th) Edition</a>","width":400,"height":300}