{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Services Marketing: Concepts, Strategies, & Cases: 3rd (Third) edition","author_name":"John E.G. Bateson K. Douglas Hoffman","thumbnail_url":"https://www.ebooknetworking.net/books/B00/85A/bigB0085APJSA.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B0085APJSA.html\">Services Marketing: Concepts, Strategies, &amp; Cases: 3rd (Third) edition</a>","width":400,"height":300}