{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Workforce management: WFM solutions may be more beneficial & attainable than you think.(CRM, BPO & Teleservices): An article from: Customer Interaction Solutions","author_name":"Paula Bernier","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B008ASEODI.html\">Workforce management: WFM solutions may be more beneficial &amp; attainable than you think.(CRM, BPO &amp; Teleservices): An article from: Customer Interaction Solutions</a>","width":400,"height":300}