{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Services Marketing - Concepts, Strategies, & Cases (4th, 11) by Hoffman, K Douglas - Bateson, John EG [Hardcover (2010)]","author_name":"Hoffman","thumbnail_url":"https://www.ebooknetworking.net/books/B00/8AU/bigB008AU2PU0.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B008AU2PU0.html\">Services Marketing - Concepts, Strategies, &amp; Cases (4th, 11) by Hoffman, K Douglas - Bateson, John EG [Hardcover (2010)]</a>","width":400,"height":300}