{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Customer Rules: The 39 Essential Rules for Delivering Sensational Service","author_name":"Lee Cockerell","thumbnail_url":"https://www.ebooknetworking.net/books/B00/985/bigB00985DWVM.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00985DWVM.html\">The Customer Rules: The 39 Essential Rules for Delivering Sensational Service</a>","width":400,"height":300}