{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Cross-selling Professional Services - A Case Study","author_name":"Jochen Wirtz, Suzanne Lowe","thumbnail_url":"https://www.ebooknetworking.net/books/B00/CF1/bigB00CF1VRY0.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00CF1VRY0.html\">Cross-selling Professional Services - A Case Study</a>","width":400,"height":300}