{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"[ [ [ Call Center Operation: Design, Operation, and Maintenance [ CALL CENTER OPERATION: DESIGN, OPERATION, AND MAINTENANCE BY Sharp, Duane E. ( Author ) Apr-28-2003[ CALL CENTER OPERATION: DESIGN, OPERATION, AND MAINTENANCE [ CALL CENTER OPERATION: DESIG","author_name":"Duane E. Sharp","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00D5R2HVK.html\">[ [ [ Call Center Operation: Design, Operation, and Maintenance [ CALL CENTER OPERATION: DESIGN, OPERATION, AND MAINTENANCE BY Sharp, Duane E. ( Author ) Apr-28-2003[ CALL CENTER OPERATION: DESIGN, OPERATION, AND MAINTENANCE [ CALL CENTER OPERATION: DESIG</a>","width":400,"height":300}