{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"[ New Service Development: Creating Memorable Experiences[ NEW SERVICE DEVELOPMENT: CREATING MEMORABLE EXPERIENCES ] By Fitzsimmons, James A. ( Author )Nov-12-1999 Paperback","author_name":"James A. Fitzsimmons","thumbnail_url":"https://www.ebooknetworking.net/books/B00/DFG/bigB00DFG9CS2.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00DFG9CS2.html\">[ New Service Development: Creating Memorable Experiences[ NEW SERVICE DEVELOPMENT: CREATING MEMORABLE EXPERIENCES ] By Fitzsimmons, James A. ( Author )Nov-12-1999 Paperback</a>","width":400,"height":300}