{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Management Meeting and Exceeding Customer Expectations by Plunkett, Warren R., Attner, Raymond F., Allen, Gemmy S. [Cengage Learning,2007] [Hardcover] 9TH EDITION","author_name":"Warren R.;Attner, Raymond F.;Allen, Gemmy S. Plunkett","thumbnail_url":"https://www.ebooknetworking.net/books/B00/DU8/bigB00DU888F8.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00DU888F8.html\">Management Meeting and Exceeding Customer Expectations by Plunkett, Warren R., Attner, Raymond F., Allen, Gemmy S. [Cengage Learning,2007] [Hardcover] 9TH EDITION</a>","width":400,"height":300}