{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Services Marketing Concepts, Strategies, & Cases by Hoffman, K. Douglas, Bateson, John E.G. [Cengage Learning,2010] [Hardcover] 4TH EDITION","author_name":"","thumbnail_url":"https://www.ebooknetworking.net/books/B00/DU8/bigB00DU8BLMK.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00DU8BLMK.html\">Services Marketing Concepts, Strategies, &amp; Cases by Hoffman, K. Douglas, Bateson, John E.G. [Cengage Learning,2010] [Hardcover] 4TH EDITION</a>","width":400,"height":300}