{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The 2013-2018 Outlook for Contact Centres in The Middle East","author_name":"Icon Group International","thumbnail_url":"https://www.ebooknetworking.net/books/B00/ECE/bigB00ECEN4HG.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00ECEN4HG.html\">The 2013-2018 Outlook for Contact Centres in The Middle East</a>","width":400,"height":300}