{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"BTEC Business Level 2 Assessment Guide: Principles of Customer Service: Unit 4 (Btec Business Assessment Guide) by Trotter, Carole published by Hodder Education (2013)","author_name":"","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00EKYR8Z2.html\">BTEC Business Level 2 Assessment Guide: Principles of Customer Service: Unit 4 (Btec Business Assessment Guide) by Trotter, Carole published by Hodder Education (2013)</a>","width":400,"height":300}