{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"A Guide to Computer User Support for Help Desk and Support Specialists, 5th Edition by Beisse, Fred Published by Course Technology Cengage Learning 5th (fifth) edition (2012) Paperback","author_name":"","thumbnail_url":"https://www.ebooknetworking.net/books/B00/HMV/bigB00HMV0PFA.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00HMV0PFA.html\">A Guide to Computer User Support for Help Desk and Support Specialists, 5th Edition by Beisse, Fred Published by Course Technology Cengage Learning 5th (fifth) edition (2012) Paperback</a>","width":400,"height":300}