{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Delivering Value Using Business Process Management (BPM): A Practical Management, Business, Operational, Organizational and People View of Process Improvement","author_name":"Ed Burns","thumbnail_url":"https://www.ebooknetworking.net/books/B00/IM3/bigB00IM3KDMC.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00IM3KDMC.html\">Delivering Value Using Business Process Management (BPM): A Practical Management, Business, Operational, Organizational and People View of Process Improvement</a>","width":400,"height":300}