{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Top 25 Power Words Every Call Center Agent Should Know","author_name":"Rye Gutierrez","thumbnail_url":"https://www.ebooknetworking.net/books/B00/ITU/bigB00ITUZOU4.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00ITUZOU4.html\">The Top 25 Power Words Every Call Center Agent Should Know</a>","width":400,"height":300}