{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Profiting From Services and Solutions: What Product-Centric Firms Need to Know (Service Systems and Innovations in Business and Society)","author_name":"Valarie A. Zeithaml, Stephen W. Brown","thumbnail_url":"https://www.ebooknetworking.net/books/B00/M4E/bigB00M4EZZL4.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00M4EZZL4.html\">Profiting From Services and Solutions: What Product-Centric Firms Need to Know (Service Systems and Innovations in Business and Society)</a>","width":400,"height":300}