{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Continual Service Improvement Manager: Careers in IT service management (BCS Guides to IT Roles)","author_name":"David Whapples","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B00OYQ9DEK.html\">Continual Service Improvement Manager: Careers in IT service management (BCS Guides to IT Roles)</a>","width":400,"height":300}