{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customer Retention : An Integrated Process for Keeping Your Best Customers by Lowenstein, Michael W. (1995) Hardcover","author_name":"Michael W. Lowenstein","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B010CLJ426.html\">Customer Retention : An Integrated Process for Keeping Your Best Customers by Lowenstein, Michael W. (1995) Hardcover</a>","width":400,"height":300}