{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction by Byham, William, Cox, Jeff Revised edition (1997) Paperback","author_name":"William, Cox, Jeff Byham","thumbnail_url":"https://www.ebooknetworking.net/books/B01/0IK/bigB010IKIX3M.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B010IKIX3M.html\">Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction by Byham, William, Cox, Jeff Revised edition (1997) Paperback</a>","width":400,"height":300}