{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Services Marketing (3rd Edition) by Valarie A. Zeithaml, Mary Jo Bitner 3rd edition (2002) Hardcover","author_name":"Mary Jo Bitner Valarie A. Zeithaml","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B010ILA3PW.html\">Services Marketing (3rd Edition) by Valarie A. Zeithaml, Mary Jo Bitner 3rd edition (2002) Hardcover</a>","width":400,"height":300}