{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"People Talk: The Skills of Positive Communication and Customer Care by James Judi (1998-01-01) Paperback","author_name":"James Judi","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B012YXGZ90.html\">People Talk: The Skills of Positive Communication and Customer Care by James Judi (1998-01-01) Paperback</a>","width":400,"height":300}