{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Organizing ITSM: TRANSITIONING THE IT ORGANIZATION FROM SILOS TO SERVICES WITH PRACTICAL ORGANIZATIONAL CHANGE","author_name":"Randy A. Steinberg","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B014A0OBK0.html\">Organizing ITSM: TRANSITIONING THE IT ORGANIZATION FROM SILOS TO SERVICES WITH PRACTICAL ORGANIZATIONAL CHANGE</a>","width":400,"height":300}