{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Successful Social Media Customer Service: How to Handle Complaints, Delight Fans, And Create Brand Advocates","author_name":"Andrew Macarthy","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B0161FS2NY.html\">Successful Social Media Customer Service: How to Handle Complaints, Delight Fans, And Create Brand Advocates</a>","width":400,"height":300}