{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Outlines & Highlights for Services Marketing: People, Technology, Strategy by Christopher H. Lovelock, Jochen Wirtz (Cram101 Textbook Outlines) by Cram101 Textbook Reviews (2009-10-28)","author_name":"Cram101 Textbook Reviews","thumbnail_url":"https://www.ebooknetworking.net/books/B01/F82/bigB01F82IMNQ.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B01F82IMNQ.html\">Outlines &amp; Highlights for Services Marketing: People, Technology, Strategy by Christopher H. Lovelock, Jochen Wirtz (Cram101 Textbook Outlines) by Cram101 Textbook Reviews (2009-10-28)</a>","width":400,"height":300}