{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Call Center Operations: Profiting from Teleservices by Charles E. Day (2000-04-28)","author_name":"Charles E. Day","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B01FELNK38.html\">Call Center Operations: Profiting from Teleservices by Charles E. Day (2000-04-28)</a>","width":400,"height":300}