{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Golden Rules of Customer Care: How to Turn That One-time Buyer into a Lifetime Customer by Carl Sewell (1991-03-14)","author_name":"Carl Sewell;Paul B. Brown","thumbnail_url":"https://www.ebooknetworking.net/books/B01/HC0/bigB01HC0VP7W.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B01HC0VP7W.html\">The Golden Rules of Customer Care: How to Turn That One-time Buyer into a Lifetime Customer by Carl Sewell (1991-03-14)</a>","width":400,"height":300}