{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service","author_name":"Toister, Jeff","thumbnail_url":"https://www.ebooknetworking.net/books/B06/XZZ/bigB06XZZBDZF.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B06XZZBDZF.html\">The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service</a>","width":400,"height":300}