{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customer Service Training 101: Quick and Easy Techniques that Get Great Results","author_name":"Evenson, Renee","thumbnail_url":"https://www.ebooknetworking.net/books/B07/2LQ/bigB072LQQKQ3.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-B072LQQKQ3.html\">Customer Service Training 101: Quick and Easy Techniques that Get Great Results</a>","width":400,"height":300}