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Books by Publisher: Singapore Institute of Management

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18 books found
Effects of management commitment on service quality to increase customer satisfaction of domestic airlines in Indonesia.: An article from: Singapore Management Review
Effects of management commitment on service quality to incr…
By: Diah Natalisa, Budiarto Subroto
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Sectorial comparison of factors influencing job satisfaction in Indian banking sector.(Research Note): An article from: Singapore Management Review
Sectorial comparison of factors influencing job satisfactio…
By: Naval Bajpai, Deepak Srivastava
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Data mining and customer relationship marketing in the banking industry.: An article from: Singapore Management Review
Data mining and customer relationship marketing in the bank…
By: Koh Hian Chye, Chan Kin Leong Gerry
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Credit scoring using data mining techniques.: An article from: Singapore Management Review
Credit scoring using data mining techniques.: An article fr…
By: Koh Hian Chye, Tan Wei Chin, Goh Chwee Peng
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Competitiveness of firms: review of theory, frameworks, and models.: An article from: Singapore Management Review
Competitiveness of firms: review of theory, frameworks, and…
By: Ajitabh Ambastha, K Momaya
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Taxonomy of organisational knowledge. (Research Note).(Brief Article): An article from: Singapore Management Review
Taxonomy of organisational knowledge. (Research Note).(Brie…
By: Alton Chua
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Contributions of Multiculturalism to the Competitive Advantage of an Organisation. (Commentary).: An article from: Singapore Management Review
Contributions of Multiculturalism to the Competitive Advant…
By: Pasi Raatikainen
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Cross-cultural challenges when doing business in China.(Research Note): An article from: Singapore Management Review
Cross-cultural challenges when doing business in China.(Res…
By: Pan Fan, Zhang Zigang
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If management requires measurement how may we cope with knowledge?: An article from: Singapore Management Review
If management requires measurement how may we cope with kno…
By: Geoff Turner, Jacky Jackson-Cox
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Multinationalism in the workplace: a myriad of values in a Singaporean firm.(Survey): An article from: Singapore Management Review
Multinationalism in the workplace: a myriad of values in a …
By: William K.W. Choy, Adeline B.E. Lee, Prem Ramburuth
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A comparative study of Human Resource Management practices and advanced technology adoption of SMEs with and without ISO certification.(Small and ... An article from: Singapore Management Review
A comparative study of Human Resource Management practices …
By: Swamy D. Renuka, Balaji A. Venkateshwara
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Effects of Service and Communication Initiatives on Retail Grocery Consumers' Loyalty.(Statistical Data Included): An article from: Singapore Management Review
Effects of Service and Communication Initiatives on Retail …
By: Francis Piron
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Factors affecting new product adoption in the consumer electronics industry.: An article from: Singapore Management Review
Factors affecting new product adoption in the consumer elec…
By: Thomas Tan Tsu Wee
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Reinventing business organisations: the information culture framework.: An article from: Singapore Management Review
Reinventing business organisations: the information culture…
By: Mohammed Naved Khan, Feza Tabassum Azmi
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Managerial effectiveness: a function of personality type and organisational components.: An article from: Singapore Management Review
Managerial effectiveness: a function of personality type an…
By: Renu Rastogi, Vandana Dave
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Perceived emotional intelligence and conflict resolution styles among information technology professionals: testing the mediating role of personality.: An article from: Singapore Management Review
Perceived emotional intelligence and conflict resolution st…
By: Anand S. Godse, Nutankumar S. Thingujam
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How types of organisational cultures contribute in shaping learning organisations.: An article from: Singapore Management Review
How types of organisational cultures contribute in shaping …
By: Hasan Danaee Fard, Ali Asghar Anvary Rostamy, Hamid Taghiloo
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Macro-economic outcomes of corruption: a longitudinal empirical study.: An article from: Singapore Management Review
Macro-economic outcomes of corruption: a longitudinal empir…
By: Lim Ghee Soon
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