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Books by Publisher: The Call Center School Press

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4 books found
Call Center Supervision: The Complete, Practical Guide to Managing Frontline Staff
Call Center Supervision: The Complete, Practical Guide to M…
By: Penny Reynolds
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Call Center Staffing: The Complete, Practical Guide to Workforce Management
Call Center Staffing: The Complete, Practical Guide to Work…
By: Penny Reynolds
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Call Center Staffing: The Complete Practical Guide to Workforce Management
Call Center Staffing: The Complete Practical Guide to Workf…
By: Penny Reynolds
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Business School Essentials for Call Center Leaders
Business School Essentials for Call Center Leaders
By: Maggie Klenke
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