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Designing the Best Call Center for Your Business, 2nd Edition
Brendan B. Read
CRC Press
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Handbook of the Normal Distribution, Second Edition (Statistics: A Series of Textbooks and Monographs)
Jagdish K. Patel, Campbell B. Read
CRC Press
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Making the IVR ogre customer-friendly.(Logout)(interactive voice response ): An article from: Customer Interaction Solutions
Brendan B. Read
Technology Marketing Corporation
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Hooked-Clasps and Eyes
B. Read
Portcullis Publishing
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How not to cut staff churn and boost customer loyalty.(Logout): An article from: Customer Interaction Solutions
Brendan B. Read
Technology Marketing Corporation
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Designing the Best Call Center for Your Business (CMP Books)
Brendan B. Read
CMP
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Home Workplace: A Handbook for Employees and Managers
Brendan B. Read
CRC Press
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Metal buttons: c.900 BC - c.1700 AD
B. Read
Portcullis Publishing
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Get ready for Canada's new telemarketing regulations (eh?).(Compliance Desk): An article from: Customer Interaction Solutions
Brendan B. Read
Technology Marketing Corporation
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