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Fred Reichheld
Books by Fred Reichheld
8 books
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How the Net Promoter Score (NPS) Can Drive Growth: The Economic Advantage of Superior Customer Relationships
Fred Reichheld
6.95
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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
Fred Reichheld
17.08
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The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World
Fred Reichheld
2318
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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
Fred Reichheld
2099
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The Ultimate Question: Driving Good Profits and True Growth
Fred Reichheld
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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
Fred Reichheld
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The Rules of Measurement: Principles for Building an Effective Customer Feedback System
Fred Reichheld
6.95
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The Measure of Success: Better Metrics for Customer Satisfaction
Fred Reichheld
6.95
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