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The Profitable Art of Service Recovery
Christopher W.L. Hart, James L. Heskett, W. Earl, Jr. Sasser
Harvard Business Review
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Lucky Jim
Hart, James
Cleis Press
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Internet Management for Nonprofits: Strategies, Tools and Trade Secrets
Ted Hart, James M. Greenfield, Steve MacLaughlin, Philip H. Geier Jr.
Wiley
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Beginning Visual Web Programming in VB .NET: From Novice to Professional
Chris Hart, James Greenwood, Daniel Cazzulino, Victor Garcia Aprea
Apress
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Major Donors: Finding Big Gifts in Your Database and Online
Ted Hart, James M. Greenfield, Pamela M. Gignac, Christopher Carnie
Wiley
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Nonprofit Internet Strategies: Best Practices for Marketing, Communications, and Fundraising Success
Ted Hart, James M. Greenfield, Michael Johnston
Wiley
44.02
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People to People Fundraising: Social Networking and Web 2.0 for Charities
Ted Hart, James M. Greenfield, Sheeraz D. Haji
Wiley
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Becoming a Star Teacher: Practical Strategies and Inspiration for K-6 Teachers
Patricia M. Hart, James B Rowley
Corwin
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Archives of China's Imperial Maritime Customs: v. 2: Confidential Correspondence Between Robert Hart and James Duncan
Robert Hart, James Duncan
Foreign Languages Press,China
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Archives of China's Imperial Maritime Customs: v. 4: Confidential Correspondence Between Robert Hart and James Duncan
Robert Hart, James Duncan
Foreign Languages Press,China
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Archives of China's Imperial Maritime Customs: v. 1: Confidential Correspondence Between Robert Hart and James Duncan
Robert Hart, James Duncan
Foreign Languages Press
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Archives of China's Imperial Maritime Customs: v. 3: Confidential Correspondence Between Robert Hart and James Duncan
Robert Hart, James Duncan
Foreign Languages Press,China
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Writing for College and Career
Andrew W. Hart, James A. Reinking
Palgrave Macmillan
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Understanding Prime-Ministerial Performance: Comparative Perspectives
Paul Strangio, Paul 't Hart, James Walter
Oxford University Press
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Major Donors: Finding Big Gifts in Your Database and Online
Ted Hart, James M. Greenfield, Pamela M. Gignac, Christopher Carnie
Wiley
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Becoming a Star Teacher: Practical Strategies and Inspiration for K-6 Teachers
Patricia M. Hart, James B Rowley
Corwin
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Neuropsychology and The Dementias (Brain, Behaviour and Cognition)
Siobhan Hart, James M. Semple
Psychology Press
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