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Abraham Lincoln, a Man of Faith and Courage: Stories of Our Most Admired President
Joe Wheeler
Howard Books
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Managing the Customer Experience: Turning customers into advocates
Shaun Smith, Joe Wheeler
Pearson FT Press
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Put Customers to Work: Determining the Right Level of Customer Engagement
James L. Heskett, W. Earl, Jr. Sasser, Joe Wheeler
Harvard Business School Press
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Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
James L. Heskett, W. Earl Sasser, Joe Wheeler
Harvard Business Review Press
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Abraham Lincoln Civil War Stories: Heartwarming Stories about Our Most Beloved President
Joe Wheeler
Howard Books
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Introduction: Beyond Customer and Employee Satisfaction--The Ownership Quotient
James L. Heskett, W. Earl, Jr. Sasser, Joe Wheeler
Harvard Business School Press
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Engineer Ownership Through Anticipatory Management: Address Employee and Customer Needs Before They Arise
James L. Heskett, W. Earl, Jr. Sasser, Joe Wheeler
Harvard Business School Press
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Christmas In My Heart #20
Joe Wheeler
Pacific Press Publishing Association
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Abraham Lincoln, a Man of Faith and Courage: Stories of Our Most Admired President
Joe Wheeler
Howard Books
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