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John Tschohl
Books by John Tschohl
9 books
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e-Service : Speed, Technology and Price Built Around Service
John Tschohl
24.95
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Cashing in: Make More Money, Get a Promotion, Love Your Job
John Tschohl
14.95
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Empowerment: A Way Of Life
John Tschohl
19.95
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The importance of empowerment: if you want to keep your customers, you must empower your employees.: An article from: Canadian Manager
John Tschohl
5.95
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Achieving Excellence Through Customer Service
John Tschohl
18.95
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The Customer Is Boss: A Practical Guide for Getting What You Paid for and More
John Tschohl
18.95
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Be BAD: employee suggestion program cuts costs, increases profits.(Buck-A-Day campaign): An article from: Canadian Manager
John Tschohl
5.95
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Loyal for Life: How to Take Unhappy Customers from Hell to Heaven in 60 Seconds or Less
John Tschohl
13.46
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Geeks: train and handle with care!: An article from: Canadian Manager
John Tschohl
5.95
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