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Scorecards for Results: A Guide for Developing a Library Balanced Scorecard
Joseph R. Matthews
Libraries Unlimited
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Strategic Planning and Management for Library Managers
Joseph R. Matthews
Libraries Unlimited
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Service Providers ASPs, ISPs, MSPs, NSPs, and WSPs: A Wiley Tech Brief
Mary Hellen Gillespie, Joseph R. Matthews
Wiley
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Library Information Systems: From Library Automation to Distributed Information Access Solutions (Library and Information Science Text Series Library and Info)
Thomas R. Kochtanek, Joseph R. Matthews
Libraries Unlimited
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Managing with Data: Using ACRLMetrics and PLAmetrics
Peter Hernon, Robert E. Dugan, Joseph R. Matthews
Amer Library Assn Editions
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Library Information Systems: From Library Automation to Distributed Information Access Solutions
Thomas R. Kochtanek, Joseph R. Matthews
Libraries Unlimited
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Library Assessment in Higher Education
Joseph R. Matthews
Libraries Unlimited
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The Bottom Line: Determining and Communicating the Value of the Special Library
Joseph R. Matthews
Libraries Unlimited
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Reflecting on the Future of Academic and Public Libraries
Peter Hernon, Joseph R. Matthews
Amer Library Assn Editions
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Technology Planning: Preparing and Updating a Library Technology Plan
Joseph R. Matthews
Libraries Unlimited
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The Evaluation and Measurement of Library Services
Joseph R. Matthews
Libraries Unlimited
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Listening to the Customer
Peter Hernon, Joseph R. Matthews
Libraries Unlimited
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Internet Outsourcing Using an Application Service Provider: A How-To-Do-It Manual for Librarians (How to Do It Manuals for Librarians)
Joseph R. Matthews
Neal Schuman Pub
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Research-Based Planning for Public Libraries: Increasing Relevance in the Digital Age
Joseph R. Matthews
Libraries Unlimited
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