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L.M. Gonzalez, R.E. Giachetti, G. Ramirez
Books by L.M. Gonzalez, R.E. Giachetti, G. Ramirez
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Knowledge management-centric help desk: specification and performance evaluation [An article from: Decision Support Systems]
L.M. Gonzalez, R.E. Giachetti, G. Ramirez
8.95
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![Knowledge management-centric help desk: specification and performance evaluation [An article from: Decision Support Systems]](https://www.ebooknetworking.net/books/B00/0RR/bigB000RR52ZE.jpg)