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Lori Bocklund
Books by Lori Bocklund
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By Lori Bocklund Call Center Technology Demystified: The No-Nonsense Guide to Bridging Customer Contact Technology, O [Paperback]
Lori Bocklund
111.79
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Call Center Technology Demystified: The No-Nonsense Guide to Bridging Customer Contact Technology, Operations and Strategy
Lori Bocklund, Dave Bengtson
ICMI Press (International Customer Management
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Call Center Technology Demystified: The No-Nonsense Guide to Bridging Customer Contact Technology, Operations and Strategy by Lori Bocklund (3-Jun-2002) Paperback
Lori Bocklund
ICMI Press (International Customer Management (3 Jun. 2002)
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Cisco and interactive intelligence: the value of a combined solution for enterprise IP telephony and customer care.(Ask the EXPERTS): An article from: Customer Interaction Solutions
Lori Bocklund, Thomas Bailey
Technology Marketing Corporation
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![By Lori Bocklund Call Center Technology Demystified: The No-Nonsense Guide to Bridging Customer Contact Technology, O [Paperback]](https://www.ebooknetworking.net/books/B00/RWS/bigB00RWSCNWG.jpg)
ICMI Press (International Customer ManagementView Details ›
ICMI Press (International Customer Management (3 Jun. 2002)View Details ›