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National Performance Review (U.S.)
Books by National Performance Review (U.S.)
4 books
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Putting customers first: Standards for serving the American people
National Performance Review (U.S.)
13.99
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Serving the American public: Best practices in resolving customer complaints : Federal Benchmarking Consortium study report
National Performance Review (U.S.)
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Serving the American public: Best practices in customer-driven strategic planning : Federal Benchmarking Consortium study report
National Performance Review (U.S.)
9.49
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Putting customers first: serving the American public : best practice in telephone service : Federal Consortium Benchmark Study Report
National Performance Review (U.S.)
9.49
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