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COBIT® 5 - A Management Guide (Best Practice (Van Haren Publishing))
Pierre Bernard
Van Haren Publishing
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ITIL Service Management Based on ITIL 2011 Edition
Pierre Bernard
Van Haren Publishing
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IT Service Part 2 - The Handbook (Best Practice Series)
Pierre Bernard
Van Haren Publishing
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Passing the ITIL(r) V3 Intermediate Exams - The Study Guide (Best Practice (Van Haren Publishing))
Pierre Bernard
Van Haren Publishing
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CROSS-CULTURAL MANAGEMENT: A FRENCH PERSPECTIVE
Jean-Pierre BERNARD
Ed.EP
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It-servicemanagement op basis van ItilÂ® 2011 Editie (Dutch Edition)
Pierre Bernard
Van Haren Publishing
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IT Service Part 1 -- The Essentials
Pierre Bernard
Van Haren Publishing
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