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Richard S. Gallagher
Books by Richard S. Gallagher
6 books
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The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
Richard S. Gallagher
AMACOM
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Effective Software Customer Support
Richard S. Gallagher
Intl Thomson Computer Pr (Sd)
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GREAT CUSTOMER CONNECTIONS: Simple Psychological Techniques That Guarantee Exceptional Service
Richard S. Gallagher
Booklocker.com, Inc.
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How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work
Richard S. Gallagher
AMACOM
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What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service
Richard S. Gallagher
AMACOM
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DELIVERING LEGENDARY CUSTOMER SERVICE
Richard S. Gallagher
Booklocker.com, Inc.
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